Contact the IUB - Business Hours & Map to Office

 

Office hours for the Iowa Utilities Board are 8:00 a.m. to 4:30 p.m., Monday through Friday. The office is closed Saturdays, Sundays, and official state holidays.

 

Send a letter to the IUB by mail or in person:
Iowa Utilities Board 
1375 E. Court Avenue
Des Moines, Iowa 50319-0069

 

Call the IUB by phone:
Utility customer complaints or customer inquiries - 877.565.4450 (toll-free) 515.725.7321 (Des Moines local)
General agency number / non-complaint related questions - 515.725.7300
See agency phone list

 

Submit electronically:
Online complaint form

 

By Email:
Customer complaints or customer inquiries: customer@iub.iowa.gov
Non-complaint related questions or comments: iub@iub.iowa.gov
Questions about the web site: Contact the web master

 

By Fax:
515.725.7399

 

Map to Office:

 

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