• Welcome to the Iowa Utilities Board
  • Beware of Utility Scams
  • State of Iowa Website Home Page for COVID-19
  • New COVID Test Iowa Website

                                       News and Information                           See All >> 

Handheld telephone keypad

10-Digit Dialing Required in Area Codes 319 and 515 as of October 24, 2021

The Federal Communications Commission will transition to a three-digit dialing code (988) for the National Suicide Prevention Lifeline in July 2022. The change will affect Iowa customers in the 515 and 319 area codes. Effective October 24, 2021, all Iowans with numbers in these two area codes must use ten-digit dialing for all local calls. In order for 988 to work in the Iowa 319 and 515 area codes, every customer in those area codes must transition to ten-digit dialing for local calls. The IUB is reminding telephone customers that the transition period has already begun, and Iowans in the 515 and 319 area codes are encouraged to complete local calls now by dialing ten digits (area code + seven-digit telephone number). Review the frequently asked questions.

IUB Sets 37 Public Informational Meetings for Proposed Navigator Pipeline

The IUB has issued a letter approving a series of public informational meetings to inform landowners in 36 Iowa counties about a proposed large-scale carbon capture pipeline by Midwest-based Navigator Heartland Greenway LLC. Navigator filed its request for the meeting dates in Docket No. HLP-2021-0003. The pipeline is proposed to span approximately 1,300 miles across five states and would capture carbon dioxide at local facilities, convert it to liquid form, and transfer the liquefied carbon dioxide to a permanent underground sequestration site in Illinois. The proposed project is classified as a hazardous liquid pipeline, which is governed by Iowa Code chapter 479B and the IUB’s administrative rules at 199 Iowa Administrative Code chapter 13Read more

Home thermostat

Avoid Disconnection; LIHEAP Application Period Began November 1

Limited financial winter heating assistance is available to income-eligible utility customers through the Low-Income Home Energy Assistance Program (LIHEAP). The annual application period runs from November 1, 2021, through April 30, 2022.  
LIHEAP is designed to help low-income homeowners and renters pay a portion of their primary home heating costs through a one-time payment made directly to the utility or heating fuel vendor. Under LIHEAP or the weatherization assistance program, Iowa law protects qualified applicants who are the head of a household from being disconnected from natural gas or electric service from November 1 through April 1. Read more

Printed from the website on December 03, 2021 at 2:13pm.