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An IUB order issued August 28 in docket SPU-2020-0010 modifies the power outage reporting requirements Iowa utilities and electric transmission companies had followed since August 14 on the restoration of power due to the August 10 derecho. With restoration complete on the utility side of the meter, Alliant Energy and MidAmerican Energy companies will now report daily on repairs needed to customer-owned electrical equipment, including the number of customers without power because of needed repairs, until all storm-related outages have been restored. Review the updated spreadsheet. Customers can contact the IUB with utility issues, review FAQs, call IOWA 211, or visit the State Disaster Recovery website.
Homeowners and business owners statewide are making property repairs following Iowa’s devastating August 10 derecho. The IUB reminds anyone whose restoration efforts involve digging to call 811 or visit the Iowa One Call website for information on scheduling a utility locate before beginning a project.
The rush to restore power after the widespread storm has led to underground utilities in some areas being damaged. Iowa’s One Call Law (chapter 480 of the Iowa Code) requires the locating and marking process before excavation starts. Requests to locate utilities should be made at least two days (excluding weekends and holidays) before excavation begins.
Iowa-American Water Company filed an application with the IUB on August 28, 2020, seeking an increase in its water utility rates and charges. Iowa-American provides water service to approximately 216,000 people in Clinton, Davenport, Dixon, Blue Grass, Bettendorf, LeClaire, Riverdale, Panorama Park, and areas of Scott County. The rate increase request was filed in Docket No. RPU-2020-0001. The IUB has scheduled three customer comment hearings in October for Iowa-American’s customers to express their views about the upcoming rate case and the general quality of service provided by Iowa-American. Read more.