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April is National Safe Digging Month, and Iowans are reminded to practice caution with any digging project by requesting a utility location through Iowa One Call or by calling 811 before beginning any excavation work. Calling 811 is free and it’s the law. Submitting a locate request notifies operators with underground utility facilities of your intent to dig. Iowa law requires that any resident or professional excavator contact 811, or Iowa One Call, a minimum of two business days before digging to prevent serious injuries, service disruptions, and costly repairs that could occur when buried gas, electric, communications, water, or sewer lines are damaged. Learn more by visiting the Iowa One Call or Call 811 websites.
The IUB appreciates that with the rollout of the new web application IUB 24/7, utilities have been asked to file annual reports in a new manner for calendar year 2020. The IUB is working with companies that may need additional time to create their company profile and to file their required annual reports. Annual reports are due April 1 each year. At this time, the IUB does not intend to take enforcement action in regard to companies that missed the April 1 deadline or request an extension, so long as the annual report is received in a timely manner. IUB Customer Service is available from 8 a.m. to 4:30 p.m. Monday-Friday to assist with utility annual report filings. Contact ITsupport@iub.iowa.gov or 877.565.4450. Click here to review your company submission progress-status report.
The IUB issued an order on March 3, 2021, establishing a procedural schedule, a hearing date, and two consumer comment hearings in Liberty Utilities’ natural gas rate increase request. Liberty filed its application for an increase in its customer natural gas utility rates and charges on August 28, 2020. An in-person
consumer comment hearing will be at 5:30 p.m. April 22, 2021, at the Grant Theatre in Keokuk; a virtual consumer comment hearing will be at 5:30 p.m. April 27, 2021. Read the frequently asked questions about this rate case and filings in Docket No. RPU-2020-0002.