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Board hearing room

Monthly public Board meeting set for Tuesday, February 7, 2023

The IUB's monthly public meeting to discuss agency issues and help inform the public and utility industry stakeholders about various dockets and functions of the Board will begin at 9 a.m. Tuesday, February 7, 2023, in the Hearing Room at the IUB Office, 1375 E. Court Ave., Des Moines. The meeting will be viewable by video livestream. View the agenda.

IUB 24/7

Calendar year 2022 utility annual report forms now available in IUB 24/7

For 2022, all utilities will file their annual report for the prior calendar year using the IUB’s web application IUB 24/7. The filing deadline is April 1 for those companies required to submit utility annual reports. All companies also are required to review their company profile by editing the company profile and attesting the information is up-to-date. Do not use or submit old annual report forms found in EFS; your company regulatory contact in IUB 24/7 should have received notification about the 2022 forms. If you have questions about your company profile, email ITsupport@iub.iowa.gov or call 877-565-4450.    

thermostat

Qualified Iowans seeking winter heating assistance can apply for LIHEAP

During winter heating season the IUB reminds vulnerable Iowans that limited financial heating assistance is available to income-eligible utility customers through the Low-Income Home Energy Assistance Program (LIHEAP). The annual application period runs from November 1, 2022, through April 30, 2023. For assistance, customers should contact their local community action agency and notify their utility company. Customers with concerns about their utility company or service may file a complaint by contacting the IUB Customer Service staff at customer@iub.iowa.gov or 877-565-4450.

Printed from the website on February 05, 2023 at 2:18pm.