Office hours for the Iowa Utilities Board are 8 a.m. to 4:30 p.m. Monday through Friday. The office is closed Saturday, Sunday, and official state holidays.
Agency Phone List
| GENERAL CONTACTS | TELEPHONE NUMBER |
|---|---|
| Customer Service - Utility Service Questions or Complaints | 515-725-7321 |
| Toll-free Customer Service Questions or Complaints | 877-565-4450 |
| Request for Records, Electronic Filing Questions, IT Support | 515-725-7337 |
| General Information (Non-Complaint Related) | 515-725-7300 |
| Fax | 515-725-7398 |
| UTILITIES BOARD | |
|---|---|
| Erik Helland, Chair | 515-725-7888 |
| Joshua Byrnes, Board Member | 515-725-7888 |
| Sarah Martz, Board Member | 515-725-7888 |
| Chief Operating Officer, Louis Vander Streek | 515-725-0553 |
| General Counsel, Jon Tack | 515-725-7333 |
| BUREAU MANAGERS | |
|---|---|
| Accounting & Assessments, Phil Davis | 515-725-7338 |
| Communications/Media Relations, Don Tormey | 515-725-7347 |
| Customer Service, Marie Jeanblanc | 515-725-7300 |
| Regulatory Analysis, Wendy McElvain | 515-725-7303 |
| Safety and Engineering, Kevin Yearington | 515-210-1642 |
| Legislative Liaison, Maison Bleam | 515-725-7345 |
Mail or deliver a letter to the IUB:
Iowa Utilities Board
1375 E. Court Ave.
Des Moines, IA 50319-0069
Email:
Customer complaints or customer inquiries: customer@iub.iowa.gov
Non-complaint related questions or comments: iub@iub.iowa.gov
Questions about EFS or IUB 24/7: ITsupport@iub.iowa.gov
Questions about the website: webmaster