The Iowa Utilities Board, by authority of the legislature, oversees programs that provide telephone accessibility to Iowans who are deaf, hard of hearing, deaf-blind, or have difficulty speaking.
The Iowa Equipment Distribution Program, called Telecommunications Access Iowa, helps individuals pay for specialized telephone equipment that is designed to assist in communicating more effectively over the telephone. Qualified individuals can receive a voucher for approximately 95 percent of the average cost of specialized telephone equipment.
If you have difficulty hearing or speaking on the telephone, contact Telecommunications Access Iowa (TAI) for more information on how to apply for an Equipment Distribution Program voucher. Call 800.606.5099 (toll-free voice), 515.282.5099 (voice), 515.282.5130 (TTY), 515.200.2899 (videophone), 515.237.3917 (fax), email TELEIOWA@aol.com, or access the TAI web site. A three-minute public service announcement that explains the TAI program is available for viewing.
To read the law that established the equipment distribution program, visit the Code of Iowa, Chapter 477C.
To read the rules that apply to the Equipment Distribution Program, including eligibility requirements, read Iowa Administrative Code 199, Chapter 37.