Staying Safe around Utilities

Natural Gas Leaks

If you think you smell natural gas, immediately leave the building and call 911 or your local gas utility from a location outside the building. Do not use any electrical equipment that may cause a spark around the suspected leaking natural gas.


Do not touch downed wires, call your electric utility immediately. If your electricity goes off, check your main breaker panel first. If it is still on, call your electric utility and report the outage. Watch for overhead lines when working on your property. Ladders, poles, and tall machinery can contact electric lines and cause serious injuries.

One Call Underground Locate Service, Damage Prevention, One Call Complaints and Violation Enforcement by the Attorney General

Many different kinds of utility services may be buried in the ground on your property. For your safety, Iowa law requires that you always call 800-292-8989 a minimum of two days (excluding Saturday, Sunday and legal holidays) in advance to schedule underground utility lines to be located and marked before initiating any digging or excavating project.  

Visit this web page for more information about damage prevention and Iowa One Call.

The Office of the Attorney General vigorously enforces the One Call Law. See more information about One Call Complaints and enforcement through the Attorney General's Office.