IUB Recognizes National Lifeline Awareness Week, September 14-18
Can’t pay your phone or broadband bill? Lifeline program assistance can help qualified Iowans stay connected
IUB Recognizes National Lifeline Awareness Week September 14-18
(Des Moines) – Access to phone and broadband services provides Iowans with a vital connection to emergency personnel, health care providers, community resources, and family and friends. Low-income residents who need assistance paying for monthly voice or broadband bills are encouraged to apply to the Lifeline program for potential financial assistance.
The Iowa Utilities Board (IUB) wants residents to “stay connected” and reminds Iowans that having communications access is critical – in times of a pandemic, severe weather, or just for day-to-day needs. During “Lifeline Awareness Week,” September 14-18, 2020, the IUB is joining the National Association of Regulatory Utility Commissioners, the National Association of State Utility Consumer Advocates, and the Federal Communications Commission to promote the federal program that offers discounts to voice or broadband services for qualified Iowans.
Under the Lifeline program, low-income consumers may qualify if they participate in certain public assistance or veterans pension programs, or based on their income, in order to receive a discount of up to $9.25 per month off of voice, broadband, or bundled voice and broadband service bills.
Learn more about program eligibility and rules at www.lifelinesupport.org or on the IUB Lifeline Telephone Assistance Program webpage. Applications and recertification forms can be found on the IUB website or through local telephone or internet service providers. A list of participating Iowa providers also is available online.