Low-income energy customers in Iowa are eligible for a Winter Disconnection Moratorium from November 1 through April 1 each year. To qualify, customers must be certified eligible for the Low Income Home Energy Assistance Program (LIHEAP) or the Low Income Home Weatherization Program. Pursuant to 199 IAC 19.2(5)"j"and 20.2(5)"j", each month, rate-regulated utilities are required to report information on residential past due accounts and disconnections.
This data is compiled on an October - September reporting year basis. Reports are provided in PDF format.