Federal Lifeline & Affordable Connectivity Assistance Programs
Two federal programs to assist with the cost of phone and internet service are available through the Universal Service Administration Company (USAC). They are Lifeline and the Affordable Connectivity Program (ACP). If eligible, consumers can apply for and receive assistance from both programs.
Lifeline: Assistance Program for Phone and Internet Service
Financial assistance through the Lifeline program is available to help lower the monthly cost of telephone service, internet, or bundled services for low-income households. Lifeline participation enables Iowans to stay connected to jobs, family, community resources, and government and emergency services.
NOTE: The Federal Communications Commission’s Wireline Competition Bureau has extended through April 30, 2023, waivers of Lifeline recertification and reverification rules for those subscribers residing on tribal lands, which were originally granted in light of the COVID-19 pandemic.
Eligible households can get up to $9.25 off the monthly cost of phone, internet or bundled services. Households on Tribal lands can receive a discount of up to $34.25 per month, and up to a $100 reduction for first-time connection charges.
Review the list of Iowa companies providing Lifeline services.
For more information or questions about the Lifeline program, visit LifelineSupport.org. The website is for consumers and includes information on eligibility requirements, how to apply, details on any actions subscribers may need to take to manage their benefit, educational material, and where consumers like you can go to receive help.
Affordable Connectivity Program: Assistance Program for Internet Service
The FCC and USAC have launched the Affordable Connectivity Program (ACP) to replace the Emergency Broadband Benefit Program. The program will help connect families and households struggling to afford internet service. Consumers can now apply for the program by visiting ACPBenefit.org and service providers can enroll consumers for the benefit through the National Lifeline Accountability Database (NLAD).
Eligible households can receive:
- Up to a $30/month discount on internet service
- Up to a $75/month discount if the household is on qualifying Tribal lands
- A one-time discount of up to $100 for a laptop, tablet, or desktop computer (with a co-payment of between $10 and $50)
- A low-cost service plan that may be fully covered through the ACP*
*Through a separate non-FCC initiative, additional no-cost plans may be available to Affordable Connectivity Program enrollees. To learn more please visit GetInternet.gov. (Provision of a link to this initiative does not imply FCC endorsement of any particular participating provider.)